There I was at the John Wayne airport waiting to check in at the kiosk for an airline that I have never flown before. The reason why…I was flying to a destination that I have never been to before - Minnesota. Even though I was about to experience the coldest temperature I have ever been in, I was actually looking forward to it. As I stated in one of my previous blog entries, if you have to do something, you might as well make the most of it. Instead of complaining and thinking about the negatives, focus on the positive aspects of the experience. You never know who you are going to meet, the lessons you will learn and the stories you will be able to share.

Yes, I like aisle seats.

However, there was one part of my airline check in experience that left me dumbfounded. I don’t know about you, but when I fly, I always try to get an aisle seat. I just like the freedom to be able to go to the restroom or simply stand up without having to climb over people or wake someone up that is in that deep “flying sleep.” When I pulled up my reservation at the self serve kiosk, I saw that I was in a window seat. No big deal, I thought to myself, I will just follow the prompts and change to an aisle seat. I figured that there should be plenty of seats since I gathered that not too many people would be flying from Southern California to Minnesota in the dead of winter.

Are you kidding me!

Then, a seating chart pulled up on the screen, and at the same time an airline agent walked up next to me. “Sir, may I help you?” she said. “Yes please. I am trying to change my seat from a window to an aisle,” I replied. “No problem. The seats with letters are already taken, the seats with dollar amounts next to them are for purchase and the middle seats are free,” she explained. I could not believe my ears. They were actually selling coach seats…as upgrades! It is common knowledge that airlines charge for upgrades to first class, but I was just trying to change from a coach window seat to a coach aisle seat!!! To make matters worse, they were selling coach window seats for $25.00 (which is what I already had) and would not let me move to an aisle seat unless I paid an additional $25.00. Not wanting to stay there debating with the agent and miss my flight, I decided to pay the $25.00 and get an aisle seat. The seat I “purchased” was 2 seats over from my original window seat. As I walked away, I thought to myself, “this would have never happened on Southwest Airlines.”

To your Story!

Ja Marr